BRIEFING/CONCEPT DESIGN
Design Hub meet with client and user groups to discuss their needs and gain a general agreement of the facilities that are required.
Identify any problems or challenges with the existing facilities early on in order to design an appropriate system. Undertake an audit reviewing existing facilities.
A Return Brief/Concept Design Report is prepared, including conceptual system schematics, explanations of the new technologies/innovations and suggested optional extras. Budget estimates are a vital component of this report.
DETAILED DESIGN & DOCUMENTATION
Once the Return Brief/Concept Design had been signed off, the detailed documentation phase commences. The project team will be having design coordination meetings with architects, interior designers and services consultants. Successful integration of the facilities will depend on this team approach.
The specifications tender/bid package includes technical drawings of all systems, schematics to describe perspective and appearance, equipment and materials inventory, performance criteria, programme for implementation and instructions for contractor.
The budget for systems integration with equipment and installation is updated.
TENDER/BID DOC & REVIEW
During the tender, contractors’ questions, submitted in written form, are answered. Following the close of tenders, we evaluate the submissions, and produce a normalised spreadsheet to ensure that all tenders are compared in an equitable manner.
A tender report is then prepared which includes a written detailed analysis. If required, we take part in interviews.
CONSTRUCTION SUPERVISION
Once the contract has been awarded, site visits are undertaken at key installation points, to ensure coordination, evaluate workmanship and report on progress. We oversee Contractor Commissioning and Testing. Defect lists are prepared and rectifications reviewed. Contractor prepared procedures and maintenance manuals are reviewed.
CERTIFICATION & HANDOVER
User Acceptance Test Plans are prepared in MS Excel, with one sheet for each space or system. These Plans are prepared based on: the design documentation; installed User Interfaces and the ANSI/Infocomm Standard.
Once the systems are working as specified and there are no minor defects, then certification will be issued. This is the trigger date for commencement of the Defects Liability period.
DEFECTS LIABILITY REVIEW
Generally, at the completion of the Defects Liability period, we can review the functionality and operation of the Facilities and if satisfactory, recommend the release of retention payments.
FACILITIES AUDIT
Design Hub offers an Audit package to review existing installations for: User Experience; Functionality; Energy consumption; Sustainability and the Upgrade Capabilities.

